Letter from the editor

Dear Increment readers,

It’s nearly time to call 2020 a wrap—and if things this topsy-turvy year have felt a bit cloudy, we hope these colorful pages might bring you a little light and momentary respite.
So today, we introduce an issue on all things remote—a topic more relevant and necessary than ever. Remote work has become a requirement for many folks in tech this year, and the internet has been flooded with think pieces and predictions about its bombastic (or not) future. We hope to provide something a little different: an invitation to pause and reflect deeply on the practices and ideas that shape remote work, and what remote means for tech organizations today and in any version of its future.

In these pages, you’ll find engineering leaders encouraging empathy, thoughtfulness, and a careful reconsideration of how we define our defaults. Among aspirations, best practices, and research, you’ll also find insights from tech companies that have been built on remote foundations, as well as those that have adapted to new circumstances.
Best wishes from the _Increment_ team—in San Francisco, New York, London, Atlanta, and beyond—to you, wherever you are. <3

Sid Orlando
Editor in Chief

P.S. If you’re looking for further thought fodder, Jay Shirley’s illuminating reflections on the first year of Stripe’s remote engineering hub is a worthwhile read.

Thanks to our contributors for this issue

Editor in Chief

Sid Orlando

Incoming Managing Editor

Rebecca Hiscott

Contributing Editors

Meghna Rao, David Wolinsky

Copy Editors and Proofreaders

Lindsay Durango, Laura Entis, Swapna Krishna, Oriana Leckert

Technical Reviewers

Liz Abinante, Michael Barrett, Jamie Kite, Q Kuhns, Yossef Mendelssohn, Smruti Patel, Adam Reese, Michael Shafrir, Jay Shirley, Tristan Schneiter, Chris Whiten


Safia Abdalla, Ipsita Agarwal, Juan Pablo Buriticá, Allison Esposito Medina, Ayden Férdeline, Caro Griffin, Vaidehi Joshi, Andrew Leonard, Ale Paredes, Anjuan Simmons, Alexandra Sunderland, James Turnbull, Lav Varshney, Swati Vauthrin

Creative Director

Justin Pervorse


Mercedes Bazan


Olivia Fields, Pete Gamlen, Helen Li, Andrés Lozano, Kelsey Wroten

Cover Art

Kelsey Wroten

Distribution and Logistics

Melissa Contreras, Bobby Kessner

About the author

Sid Orlando is editor in chief of Increment. She lives in New York City where she is friends with every bodega cat.


Artwork by

Kelsey Wroten



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